How we handle customer information.

Information We Collect

We may collect your name, business name, email address, phone number, billing address, delivery address, order details, account login details, enquiry messages and payment/order metadata.

How We Use Information

We use information to process orders, respond to enquiries, manage customer accounts, arrange delivery, prevent fraud, maintain records and improve our wholesale service.

Payments

Payments are processed through WooCommerce-compatible payment providers. We do not intentionally store full card details on this website.

Cookies

The website may use cookies for cart functionality, account login, checkout, analytics, security and general website operation.

Sharing Information

We may share necessary details with payment providers, delivery partners, website hosting providers, email systems, professional advisers or authorities where required by law.

Retention

Order and account records may be retained for business, tax, accounting, legal and customer service purposes. Enquiry data is kept only as long as reasonably necessary.

Your Rights

You may request access, correction or deletion of your personal data where applicable. Some records may need to be retained for legal, accounting or legitimate business reasons.

Contact

For privacy questions, use the Contact page and include enough detail for us to identify your account or enquiry.